Helping you help yourself

While Small Village is always here to help, we also understand it can be extremely empowering to take control of your financial problems on your own. However, even if you’re comfortable dealing with your creditors directly, we can still provide you with the knowledge, tools and guidance to give you the best chance of success.


One of the most difficult parts of negotiating debt relief, informal debt agreements and other forms of financial assistance is knowing your rights and obligations. It would be great if we could all just call our banks and ask them to stop charging interest, but it doesn’t really work that way.

However, there are ways to achieve results exactly like that if you go about it the right way. The problem is, financial jargon is confusing, and it’s easy to get caught up in something that sounds like a great solution only to find out you’re no better off than before.

We can help you understand what you can do, how to achieve it, and the best way to approach your creditors moving forward. You’re still representing yourself, but you’re armed with the knowledge you need to get results.

Semi self-representation

We can also help you with semi self-representation if you feel like you need a little additional help along the way. We’ll give you all of the guidance and support you need, but we’ll also provide some more hands-on support. This may include sourcing the contact details for all of your creditors, and even providing you with some pre-filled forms that you can use.

These forms are extremely useful, because you send them to creditors and ask for assistance, while still maintaining a sense that you’re handling things for yourself.

DIY packs

We’ve put together some DIY Packs for some of the common assistance types you might seek from your creditors. These include a request for waiver of debts, seeking to put a hold on repayments, notices of financial hardship and much more. All of these forms are designed to make it easier to get the help you need.

Get it here